From the moment an appraisal request is submitted, clients will experience superior service that provides unparalleled peace of mind. From fast turn times to rigorous quality assurance and delivery guarantees, Cal Valuations brings much-needed confidence to the valuation process. The entire Cal Val team is committed to a strict service commitment to ensure that each and every order is handled with professionalism, speed and accuracy. Our benchmarks are detailed below:

Quick Turn Times – Cal Val will manage your orders so you can focus on your clients needs!
–  Borrowers are contacted within 24 hours of receipt.
–  Inspections are scheduled within 48 hours or at the borrower’s earliest availability.
–  Reports are delivered within 24 hours of inspection.
–  Total process time from order submission to report delivery is 4 days or less under typical conditions.

Personalized Customer Service – Cal Val will custom fit a service team to meet your needs!
–  Our full-time office staff is here to assist you during our office hours of 7 am – 7 pm pacific.
–  Phones are always answered by a staff member during business hours.
–  Each open appraisal report is updated a minimum of one time per day.

100% Compliance – Cal Val will stay on top of all legal and industry updates.
–  Cal Val fully complies with the Appraiser Independence Requirements (AIR) as set forth by Freddie Mac

Coverage Areas – We cover California with highly trained and qualified professional appraisers.